Video calls at Isle of Man Prison

Jurby, Isle of Man · Operated by IOM Government

• 30-minute calls
• Paid per call, no monthly limit
• Booked by either side

How to book video calls at Isle of Man Prison (Jurby): 30-minute calls, paid per call with no monthly limit, started from either side. What ID you need and how to get the free Purple Visits app.

How to book a video call at Isle of Man Prison

1. Download the free Purple Visits app and register with photo ID and proof of address (about 15 minutes).
2. Add the person in custody as a contact using their prison number and choose Isle of Man Prison.
3. Pick a slot in the app, or ask them to request a call from inside and accept the notification. Book a few days ahead where you can: popular evening and weekend slots go first.
4. Join from the app a few minutes before the call. Calls last 30 minutes and up to 4 people can take part.

What you'll need

• Government-issued photo ID: a passport, driving licence or CitizenCard
• Proof of address dated within the last 3 months, such as a utility bill, bank statement or council letter
• Their prison or hospital number (for example A1234BC) and the name of the establishment
• A phone that runs iOS 15 or Android 12 or newer, with a front camera
• About 15 minutes to register and upload your documents

Get the free Purple Visits app · All establishments

Frequently asked questions

Who books video calls at Isle of Man Prison?

At Isle of Man Prison, calls can be started from either side: you can pick a slot in the Purple Visits app, or the person in custody can request one and you accept it in the app.

How long is a video call at Isle of Man Prison?

Video calls at Isle of Man Prison last 30 minutes. Up to 4 people can join from your side, and everyone taking part needs to be verified in the app first.

How much do video calls at Isle of Man Prison cost?

There is no free monthly allowance at Isle of Man Prison: you pay for each call, and there is no limit on how many you can book. The price is shown in the app before you confirm. The app, registration and ID verification are free.

What ID do I need to set up video calls?

You need government-issued photo ID (passport, driving licence or CitizenCard), proof of address from the last 3 months, and their prison or hospital number. Registration takes about 15 minutes in the app.

Which app do I use for video calls at Isle of Man Prison?

Isle of Man Prison uses Purple Visits. The app is free on the App Store and Google Play. You register once, add the person in custody as a contact and book from your phone.

Are the calls recorded?

Yes. Like prison phone calls, video calls are recorded and may be monitored by Isle of Man Prison for security. Purple Visits does not listen to or watch your calls.